Creating Mail Template in Zoho Desk

Here is our approach for creating mail template in Zoho Desk

1. Creating Mail Template

1.1 Go to 'Setup' --> Tap on 'Templates'

1.2 Tap on the button 'Add'

1.3 Select 'New Template'

1.4 Enter the mandatory fields

1.5 Enter Mail subject and Mail content as your wish, then tap on 'Save'